Benefits:

Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development

Production Coordinator – Flooring Operations & Installation Manager

Company: Floor Coverings International of Downtown Chicago

Location: Chicago, IL (Downtown + Surrounding Neighborhoods)

Compensation: $55,000 – $70,000 (Base + Bonus)

Type: Full-Time

Own the Chaos. Deliver the Vision.

You’re the person who keeps all the plates spinning — who makes sure the right materials arrive on time, the right installers show up prepared, and our clients are thrilled by how smoothly everything goes.

At Floor Coverings International of Downtown Chicago, we bring the flooring store into our customers’ homes and deliver an elite experience from design to install. We’re now looking for a Production Coordinator who can manage the full post-sale operation: ordering materials, coordinating subcontractors, and ensuring every project installs on time and on budget.

What You’ll Do:

Manage and track all jobs from sale to completion (materials, labor, timing, quality)
Place accurate material orders with our suppliers and verify delivery timelines
Schedule and coordinate installers for each job based on scope and availability
Track installation progress, handle jobsite changes, and adjust logistics as needed
Communicate with customers and keep them informed of install dates and timelines
Solve problems fast — missed deliveries, late crews, material shortages, etc.
Maintain accurate records in CRM/ERP software (e.g., Salesforce, Asana, and Box)
Ensure job closeout: inspections, photos, punch list tracking, and satisfaction surveys
Work closely with sales team and owners to deliver a 5-star experience every time

You Might Be a Fit If You:

Have 2–5+ years in production coordination, construction scheduling, or operations
Thrive in organized chaos and love checklists, schedules, and solving problems
Communicate clearly and confidently — with vendors, customers, and installers alike
Know how to follow up without being micromanaging and hold people accountable
Are comfortable using basic software tools (Box, Asana, Salesforce, and other CRM systems)
Are highly dependable, detail-oriented, and calm under pressure
Understand or are willing to learn basic flooring materials and installation methods

What Success Looks Like:

100% of jobs are completed on-time and within scope
Installers love working with you because you’re always one step ahead
Customers rave about how seamless the process was
The team feels organized, prepared, and proud of what we deliver

What We Offer:

$55,000 – $70,000 base + performance bonus
Health benefits available
Paid time off and holidays
Company card for gas & parking
Team-oriented, family-feel company culture with room to grow
Work with a high-performing, high-standards team that values excellence

Apply Now

This role is perfect for someone who’s ready to own a process, lead from the middle, and be the engine behind customer satisfaction and operational excellence and stand behind a 5 Star Flooring Experience in Downtown Chicago

If you love being the person who “just gets it done,” you’ll thrive here.

Apply today and join Chicago’s highest-rated flooring team.

Compensation: $55,000.00 - $70,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

(if you already have a resume on Indeed)